Do I need technical skills to set this up?
No. The deployment guide is built for business owners, not developers. If you can set up a Google Calendar event and follow step-by-step instructions, you can deploy this. Most owners are live in 2–3 hours.
What are my real ongoing costs?
Retell AI — the voice infrastructure that powers your agent — charges ~$0.11–$0.15/minute for active call time, paid directly to them, not us. Here's what that actually looks like in practice: a typical HVAC shop taking 30 calls/day averaging 3 minutes each pays $32–$40/month in Retell usage. That's less than a cable bill. You pay us $497 once. That's it from our side, forever.
Compare that to a managed service at $150–$200/month — every month, forever, with nothing to show for it if you cancel. With this kit, you own the agent. No one can pull the subscription and leave you dark.
What niches are currently available?
Five fully built and configured: HVAC, Plumbing, Electrical, Landscaping, and Pool Care. Each has niche-specific call scripts, emergency escalation logic, and seasonal Phoenix flows. Additional niches planned post-launch.
What's the difference between the Core Kit and Done With You?
The Core Kit gives you everything you need and a step-by-step guide to set it up yourself — most owners are live in an afternoon. The Done With You ($797) option means we handle the entire setup for you: configure your agent, connect your calendar and Gmail, set up phone forwarding, run a live test call, and hand you a working system. If you'd rather not touch the tech side at all, DWY is built for you.
What if I need help setting it up?
Add Monthly Updates ($47/mo) to get email support with <24h response time and priority access to Done-With-You setup calls. For a fully hands-off setup, choose the DWY option at checkout — we handle everything and verify it's working before handoff.
Does it work outside Phoenix?
Yes. The voice agent works anywhere — the scripts are just tuned for Phoenix conditions (summer surge, MST, monsoon season, large Hispanic market). You can modify them for your market, or
email us for a custom quote if you'd like scripts built specifically for your city or industry.
Can the AI handle Spanish-speaking callers?
Yes — with the Spanish Language Pack add-on ($97, one-time). Full bilingual scripts built for Phoenix's market where 43% of the population is Hispanic. Auto-detects language preference at the start of each call.
What is an AI receptionist for a service business?
An AI receptionist is a voice agent that answers inbound calls, qualifies the caller, handles common questions, books jobs, and routes emergencies when needed. For home service businesses, it functions like a 24/7 front desk without adding payroll.
Is this an AI answering service for HVAC, plumbing, and electrical companies?
Yes. ServiceVoice AI is built specifically for trades that live and die by inbound calls, including HVAC, plumbing, electrical, landscaping, and pool care. Each kit comes with niche-specific scripts instead of generic call handling.
